FAQs

Questions, answered

Everything you might be wondering about working with a travel advisor, and how we plan with you.

Working with an advisor

Why should I plan with a travel advisor instead of booking online?

Online booking tools can be helpful, but they don’t offer personal guidance, advocacy, or peace of mind. With a 1284 Travel Co. advisor, you get personalized service, expert destination knowledge, and someone who understands the details, helps you avoid common pitfalls, and supports you before, during, and after your trip.

Does it cost more to plan with a travel advisor?

In most cases, no. Vacation pricing is typically the same whether you book on your own or plan with us, and we can often provide insights, options, or perks you may not easily find on your own.

If a planning fee applies, it’s always discussed upfront so there are no surprises.

How do travel advisors get paid?

Travel advisors earn money through commissions, planning fees, or a combination of both. We typically receive commissions from hotels, cruise lines, tour operators, and other suppliers when we book on behalf of clients. Some advisors may also charge service or consultation fees for their expertise and time. We’re not paid hourly, and we don’t get paid until our clients travel.

Do I need to know exactly what I want before reaching out?

Not at all. Many clients come to us with a general idea, a date range, or simply the desire to take a break. We’ll help you narrow options, compare thoughtfully, and make confident decisions along the way.

Why should I trust 1284 Travel Co. with my vacation?

We’re built on thoughtful planning, clear communication, and genuine care for our clients. Our agency is an EarMarked by Disney Authorized Travel Agency and a Preferred Sandals Agency, reflecting our commitment to education, professionalism, and service.

More importantly, our clients trust us because we treat their vacations like they matter, because they do.

Planning your trip

What types of trips do you plan?

A wide variety: Disney destinations, Sandals & Beaches Resorts, cruises, and custom travel around the world. Family vacations, honeymoons, couples’ getaways, group trips, special celebrations, and more. Our focus is always on matching the right experience to your travel style.

Are you only for big or luxury vacations?

Not at all. We help with trips of all sizes, from weekend getaways and cruises to milestone trips and once-in-a-lifetime experiences. What matters most isn’t the size of the trip, but that you want it planned with care and intention.

How far in advance should I start planning?

As soon as you start thinking about your trip, especially for popular destinations or peak travel times. For complex or international travel, 6–12 months in advance is ideal. That said, even if your trip is coming up soon, we can still help you explore what’s possible.

What happens after I submit a quote request?

Your advisor will review your information and follow up to learn more about your travel goals. From there, we’ll guide you through options, answer questions, and help you move forward at a pace that feels comfortable to you.

Start your quote request

Can you help with special requests or celebrations?

Absolutely. Whether you’re celebrating a birthday, anniversary, or honeymoon, or traveling with dietary needs, mobility accommodations, or other specific needs, we take those details into account and work behind the scenes to make your vacation feel personal.

During & after your trip

Will you be available if something goes wrong during my trip?

Yes. One of the biggest benefits of planning with us is knowing you’re not on your own. Whether it’s a flight cancellation, lost luggage, or a hotel problem, we’re here to assist, advocate, and help resolve issues so you can stay focused on enjoying your vacation.

Do you help with travel insurance?

Yes. Travel insurance can help protect your investment in case of unexpected events such as illness, weather disruptions, or cancellations. We’re happy to discuss options and help you decide what makes sense for your trip.

Still wondering?

We’re happy to help

Send us your question, or start a quote and talk it through with your advisor.